Shipping Terms

Orders automatically process 7 days a week from Los Angeles, CA. All orders ship via FedEx from Los Angeles, CA. Orders placed on Saturday and Sunday ship the following week. If there should be any unforeseen delay in shipment you will be notified by email. If a product is out of stock you will be immediately refunded. Due to our third party fulfillment process we are unable to expedite, cancel, or edit orders. Shipping prices cover shipping fees, shipping materials, and handling.

  • Orders ship in 3-5 business days after they are placed.
  • Processing and shipping delays can happen due to high order volume, US holidays, weather, etc.
  • Once you have submitted your order, we are unable to cancel, edit, or add discount codes to the order. Please make sure to review your order carefully before paying.
  • Delivery transit times within the US will vary from 2-4 business days based on delivery location from southern California.
  • All orders ship via FedEx Ground.


International Orders

Sorry, we cannot ship to addresses outside of the US. To purchase Ergon in your country, please contact your local bicycle retailer.

If you have a question regarding our shipping policy or shipping timeline, please contact us.